My email stopped syncing on my mobile device after being migrated to Office 365, what should I do?

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If you’re using your mobile’s built in email application to sync with your AUP email, then you need to remove the profile and set it up again. This is to synchronize with the new configurations.

If you are using the Office 365 Outlook app, you don’t need to do anything because the application will automatically update the sync setting.

We recommend you to install the Outlook app on your mobile device (Mac, Android or Windows)

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