How To: Access an Office 365 shared mailbox on Android

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How To: Access an Office 365 shared mailbox on Android

Go to Settings and then add an account under the Accounts settings.

From the list of types, select your device’s mail application.

This is called “Mail” or “Email.” Do NOT choose Exchange ActiveSync.

On the first screen, enter:

  • Email address – The shared mailbox’s email (e.g., sharedEmail@aup.edu)
  • Password – Your personal email password

Select “Manual Setup” to go to the detailed incoming mail settings, and enter:

  • Type of account/Protocol – IMAP
  • Username – [netID]@aup.edu/the shared mailbox’s name (e.g., a999999@aup.edu/sharedEmail)
  • Email address – If it doesn’t carry over from the previous screen, re-enter the shared mailbox’s email (e.g.,a999999@aup.edu)
  • Password – If it doesn’t carry over from the previous screen, re-enter your personal email password
  • IMAP Server – outlook.office365.com
  • Security Type – SSL
  • Port – Leave as is

Select “Next”

It will take a moment to check the server settings, and then to go to the detailed outgoing mail settings. Enter:

  • Username – [netID]@aup.edu
  • Password – If it doesn’t carry over from the previous screen, re-enter your personal email password
  • SMTP Server – smtp.office365.com
  • Security Type – TLS/TLS (accept all certificates)
  • Server Port – Leave as is
  • Checkbox to require login – Make sure it is checked

Select “Next.” It will take a few moments for the server to connect and the sync to start.

You will be prompted to select a name for the mailbox and to enter the name that will appear in the From field when you send mail.

The shared mailbox should appear as an additional account in your mail app.

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